Refund & Cancellation Policy

1. Deposits

• To secure a booking for event management or video production, a 50% upfront deposit is required.
• This deposit is non-refundable as it covers pre-production planning, administrative costs, and the reservation of our equipment and crew.

2. Rescheduling

• We understand that plans change. You may reschedule your shoot or event once at no additional cost, provided you notify us at least 48 hours before the scheduled start time.
• The original deposit will be credited toward your new date.
• Subsequent rescheduling requests or those made within 48 hours of the event may incur a rescheduling fee or require a new deposit.

3. Force Majeure

• If a shoot or event cannot take place due to an "Act of God" (e.g., extreme weather, government restrictions), your deposit remains protected. We will work with you to find a suitable alternative date at the earliest convenience.

4. Final Payments

• The remaining 50% balance is due on the day of the shoot/event. Once the service has been rendered, these fees are non-refundable.

5. Contact Us

For any questions regarding your booking or to request a change, please contact us immediately:

• WhatsApp: +971 569414174
• Email: info@weezentertainmentdxb.com